Downloads
The client service charter for the Ministry of Local Government and Public Works, informs internal and external clients of the services rendered. It details the Ministry’s roles, functions and overall commitment to serving its clients. The charter also outlines reciprocal expectations and obligations of both the clients and the Ministry. The Ministry makes a commitment to providing services to the specified quality standards and within stated time limits.
The Civil Protection Act [Chapter 10:06] of Zimbabwe establishes a framework for disaster management and response. It creates a civil protection organization responsible for preparing for, guarding against, and dealing with disasters such as natural calamities, major accidents, epidemics, or disruptions to essential services. The Act also provides for the establishment of a fund to finance civil protection activities.
